What we collect. When you submit an enquiry form on silsep.com, we collect the details you provide: name, company, work email, country/region, role and the content of your message.
How we use it. We use this information solely to respond to your enquiry — matching products, sending technical documentation, arranging samples and following up on your request. We do not sell or share your details with third parties, and we do not add you to marketing lists without your consent.
Where it is processed. Enquiries are received through our website hosting provider (Netlify) and handled by the SILSEP commercial team at Longyan Shenghe Trading Co., Ltd.
Retention and your rights. We keep enquiry records only as long as needed to serve the business relationship. You may request access to, correction of, or deletion of your data at any time by writing to sales@sensilcoating.com.
GDPR. For contacts in the European Union, we process enquiry data on the lawful basis of your consent and our legitimate interest in responding to business enquiries, in line with the EU General Data Protection Regulation. We do not use tracking cookies on this website; only technically necessary functionality is employed.
Last updated: August 2026